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Arrival in Venice

Arriving in Venice is wonderful, with even seasoned Venetophiles watching out of the plane window for their first view of the lagoon (remember to ask for a seat on the right hand side of the plane!).

There are lots of options for transferring to your accommodation.

• A luxurious and very fast private water taxi can be pre-booked - please click here for details. This will take you just about as close to your apartment as you can get by canal. If you book this service through us, you will be met outside Customs and escorted by road taxi to the quayside where you will then be transferred by private water taxi to your apartment. If you would rather arrange your own taxi, simply walk (5 minutes) or take the shuttle bus (€1 per person) from outside the arrival hall to the landing stage, where a queuing system operates.
• A slower, but less expensive, way of transferring from the airport is by water bus (vaporetto). You can find details of airport water bus routes and the main vaporetto routes on this page. To reach the Alilaguna landing stage from the airport, you will have to walk - a five minute trip. Turn left as you leave the arrivals hall, and follow the signs.
• If you would rather stick to dry land, take the transfer bus (or road taxi) from the airport into Venice itself. You arrive at the large and busy square Piazzale Roma which is situated on the Grand Canal to the west of the railway station.

From San Marco or Piazzale Roma you can take a vaporetto to the stop closest to your apartment - or sometimes it will be quicker to walk. Directions to your apartment are included in your information pack.

As walking usually entails one or more bridges, it is wise to get a set of wheels for your luggage, or hope that your travelling companion has been in training all year for this big challenge.

Once you arrive at your apartment you will be met by the local keyholder (having of course phoned from the airport to confirm that you have arrived).

More detailed information is provided in this information pack. Happy landing!

Arrival times

Please note that arrival times at the apartment are between 4 p.m. and 8 p.m. due to changeovers. However, your arrival must not be later than 8 p.m. local time at the apartment. It is extremely difficult to ensure that you can be met after this time and may result in you having to arrange hotel accommodation for the first evening. We would be happy to arrange a hotel close to the airport if necessary. Where we are able to arrange a late arrival we are obliged to charge a late arrival fee. Please ensure to book earlier flights where you can - if you have difficulties then please contact us.

Checkout is at 10 a.m. on the morning of departure.

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