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Read what our clients say...

  • We would definitely use your company again - so professional from the very first enquiry. You might also like to pass on our thanks to both the owner of the apartment and the water taxi company for their part in this too. So, until the next time, when I hope we have the pleasure to deal with you again, we wish you all the very best.
  • I have just enjoyed a most lovely trip to Venice and staying in one of your apartments. All was most satisfactory, the water taxi, being met by your local representative and the accommodation.
  • Just to let you know what a great time we has in Venice and we loved the apartment at Santa Maria Formosa. Its location was so convenient. The arrangements went smoothly so thank you for doing all that. It was good!
  • Thanks for everything, you've all been fantastically helpful and efficient, we had a wonderful stay and hope we can use these wonderful apartments again sometime!
  • Just to say we had a most fantastic holiday in Venice! The keyholder gave us a wonderful welcome, the apartment was beyond our expectations and your notes were great. In fact your whole service was prompt, low key but full of exactly the information a novice needed. Many thanks.
  • We have a wonderful time in Venice courtesy of and we hope to travel with you again.
  • Having just returned from Venice yesterday we wanted to thank you for the first class arrangements and accommodation. The water taxi and meeting arrangements went perfectly...
    R. & D.T
  • Having traveled to Venice countless times for 30 years, this was the first time we had stayed in an apartment. I would never consider staying in a hotel again. I have nothing but the highest praise for Venetian Apartments, their exceptional staff and level of professionalism...
  • I just wanted to say how impressed we have been with service we have received from you, Sandra, and Joanna. Nothing has been too much trouble so thank you both. It's just a shame we now have to wait 9 months for the holiday!!
    J. & C.S
  • Just to tell you that all the arrangements for our trip went perfectly, we loved the palazzo and had a great time. Thank you.
  • Our stay was wonderful, your service impeccable, and we hope to go back to Italy and use your services in the future.
  • This is the first time we have used Venetian Apartments and we will certainly be making many return visits. All the admin was very efficient and friendly and everything ran like clockwork... Many thanks to everyone at Venetian Apartments and for replying to our emails even when we were there to sort out a question we had. Great service, many thanks.
    L. & J.H.
  • Thank you for all that you did to make it a wonderful stay. We will happily use Venetian Apartments when we travel again and have already made several recommendations.
  • The apartment was a delight and all the arrangements you have in place work a dream. Thank you to all concerned. We will certainly be booking again.
    J.B. &D.
  • ..We were not the easiest customers with changes to our travel plans, a very young child, delayed flights etc, but found Venetian Apartments and their representatives absolutely superb...
  • I am writing to let you know that we had a wonderful week in Venice in v73 Arsenale - our fifth with you. You really do make things very easy through prompt e-mails, timely reminders, friendly and helpful voices - thank you Joanna and Patrizia.
    B. & A.G
  • You’ve been very helpful and gracious regarding our vacation stay.
  • A belated thank you to you and to your associates for all of your hand holding and assistance. Our trip to Venice was superb...
  • Having just returned from my first trip to Venice, I wanted to let you know how pleased I am that I booked my accomodation through your company. The apartment was perfectly situated, and housed within such a beautiful building that staying there really added something to our trip. Your web site had set high expectation levels, I was delighted not to be disappointed.
  • We were very pleased with the service that Venetian Apartments provided in the arrangements for booking. You have been very efficient and helpful. Thank you.
  • ... I want to thank you for making the whole process of renting the apartment so smooth and easy.
  • ...Your representative was also extremely helpful and I would be grateful if you could pass our thanks on to her as well. The next time I visit Venice I will definitely use your service and I will recommend you to others (I have a couple of colleagues who are planning on holidaying in Venice over the next year and I know they are awaiting my feedback)...
  • Thank you very much indeed for all your help in arranging the trip. Everything went like clockwork. What an amazing city! Thanks also for the welcoming bubbly which was greatly enjoyed.
  • Thank you both so much for all your help, your patience with our changing dates and your incredibly efficient website support and organisation. We hope to be in touch with you again before too long!
    R. & M.F
  • Kudos to you and your excellent website - the apartment was exactly as we'd envisioned from the photos, maps and other's feedback. And your documentation was incredible! We stayed at two other rentals during our vacation (Barcelona and southern France) which were great, but none were as flawless and thorough as your website and booking process!
  • My sincere thanks to you for your help and advice with the booking; to Valentina for meeting us and answering our numerous questions; 
  • Thanks for all your help you have been wonderful and should be commended. We will use your services again I am sure.
  • This is an overdue email to say that I was very impressed with your company's service. The web site is one of the best I have seen, with helpful information about floor plans etc... I have recommended your service far and wide.
  • Just a quick thank you for the excellent organization of our stay in Venice. Casa dell' Albero was truly special, all the arrangements worked smoothly and we had a wonderful time. We will certainly be mentioning Venetian apartments to our friends.
  • It has been a pleasure dealing with you and I thank you for being very professional and efficient and a great help.
  • I would definitely recommend your organization, and the Arsenale apartment to anyone. Thanks to you for a wonderful experience. I can't wait for our next chance to visit Venice.
  • The owner and her housekeeper were both very kind and helpful, making our stay completely stress free! We would not hesitate to use your company again and will be singing your praises to anyone we know that is thinking of a stay in that magical City.
    S. & H.W.
  • We had a great time in Venice and loved the apartment. We will recommend your services to our friends. Thanks for all your help.
  • Please pass on our thanks to Jo who good humouredly made all our arrangements 30 minutes before closing the office for the New Year holiday - apologies for this but we always find ourselves doing everything right at the last minute!
    J. & J.B
  • Big thanks for your attention to our various needs. your speedy and personal responses eased us through the whole process. we shall toast you with a glass of veneto bianco to accompanying our spaghetti vongole etc...
  • You were all so helpful and efficient I’m definitely recommending you to anyone who wants to go to Venice.
  • ..We were also impressed with your organisation and would happily recommend Venetian Apartments to anyone going to Venice.
  • ...Thanks for making everything so seamless; all credit to you for offering a a great service altogether...
  • The whole booking experience was smooth and efficient. Lorenza, the local rep was welcoming and helpful. Our apartment, Santa Maria Formosa Terrazza, was very spacious, newly decorated, clean and well appointed. The roof terrace was great for breakfast and evening drinks. Would definitely use your service again.
  • We hope to return to Venice next year and we will definitely be re-booking with you.
  • ...Thanks to you, your excellent staff ... and your good taste in apartments.
  • Your company was very professional to deal with and prompt to reply to any queries. Our key person was there to meet us on arrival and very helpful and pleasant. The apartment met all expectations. Had a lovely stay, thankyou.
  • The pages of detailed directions you sent were extremely helpful - telling us everything from where to find the nearest ATM, a supermarket open on Sunday, or a good neighbourhood restaurant to how to start the water heater. The instructions were well written and clear...
  • ...One of the reasons I chose your company to book a flat was the wealth of information you provide to prospective clients in the photos, written description, floor plan, and previous renters' comments...
  • I'd like to take this opportunity to thank Venetian Apartments for the smooth organisation as usual. I am always happy to recommend your agency whenever anyone asks where we stay in Venice.
  • Delighted to be travelling again with Venetian Apartments - the self-catering visitor to Venice's best friend!
  • Again, as with the three previous trips with VA, the service in all aspects, has been excellent, as has the water taxi, which, as we have come to expect was on time at both ends, despite our outward flight being delayed. Please pass on our thanks to Massimo for this. Thank you for your help in organising another wonderful holiday. We are already talking about next year! Keep up the good work!
  • Just to let you know we had a superb holiday. Taxi transfers were very smooth; your representative was very friendly and helpful and the apartment was excellent. Thank you for your help.
    F. & S.M
  • A big thank you for all your support and advice. Much appreciated.
    J. & M.B
  • ...We would have no hesitation ... in recommending Venetian Apartments for their helpfulness & superb web site.
  • We would not hesitate to use Venetian Apartments again (and again) - obviously we love Venice and have recommended you to all who care to listen!
  • Thank you again, your service and staff were brilliant.
  • Once again thank you for the very efficient service you have given us and I will certainly recommend your company to anyone thinking of visiting Venice.
  • The information, helpfulness and efficiency of you and the company is very impressive. It will make my daughter's 18th birthday very special.
  • Everything worked perfectly for us - the communication and meeting with the local contact, the cleaning, etc. Thank you once again, your professional and friendly assistance and advice started us on what was to become one of our most memorable holiday experiences.
  • We had a marvellous, if in freezing temperatures, time in Venice and I would like to thank you and your colleagues for all your kindness and efficiency which made our stay so enjoyable and stress free....
  • Again thanks for your help in booking our apartment and I will certainly recommend it to anyone visiting Venice in the future.
  • As always, using Venetian Apartments has been an absolute pleasure, trouble and fuss-free.
    C. & S.M
  • Venetian Apartments provide you with heaps of helpful info and their rep. met us and answered any questions about the area. All email dealings with Venetian Apartments were very prompt and efficient. We had been to Venice several times before, but an apartment is so much more economical (4 of us) and gives you an opportunity to live as a Venetian for a short time.
  • We want to thank you for being so prompt and helpful as we worked through getting what we wanted with not a lot of time in which to do it. Our compliments also to your friendly and easy to use website and booking instructions. We had one short trip over from Melbourne to Venice a few years ago which whetted the appetite to spend much longer. Thanks again.
    D. & L.M.
  • Thank you for everything. We will highly recommend both your agency and this apartment to anyone seeking accommodation in Venice.
    D. & A.M
  • We had the most superb introduction to Venice thanks to your splendid service...
  • We were very pleased with the apartment and your service. In particular the apartment was spotless and cleverly decorated, it was as advertised or better and all involved were very friendly, helpful and efficient. I don't say that lightly as it is rare to experience all three of these.
  • Our thanks as well for making the reservations for us when Da Fiore was unreachable; marvelous lunch, of course!
  • ...Your company has been efficient and courteous throughout and we shall look forward to using you again.
  • Thank you for your efficient and helpful service, and for providing us with the opportunity to arrange an unforgettable holiday.
    S. & I.G
  • The apartment itself was a dream, so comfortable. It had everything. The owners were great - meeting us, showing us how everything worked... We fell in love with Venice and would book with you again. We have recommended your service to everyone who is even considering Venice.
  • We were very impressed with your company and everything worked as we expected it to, so we will definitely use you again, and recommend you to friends.
  • I shall certainly consult your firm's website in future, principally because of the courteous and professional approach you have shown in response to my inquiry.
  • This is the 3rd time that we've booked with Venetian Apartments and we've never been disappointed. We will be back, and it will be ever so difficult not to take the easy option and just book Orio Santa Croce again! Just loved the area and the sense of space that having the terraces gave us.
  • just perfect/ no complaints extremely professional and timely service. it's very efficient Patrizia and Lorenza were so helpful Thanks so much ! I can't wait to come back.
  • .We found your company most efficient and professional to deal with and wouldn’t hesitate to recommend you to our friends or to book with you again ourselves.
  • Thank you and your colleagues at Venetian Apartments for all the great assistance you gave us over the long process of arranging our stay - we really appreciate it!
  • We loved our stay - and will certainly look to come back to you to find accommodation for our next trip to Venice. We are very grateful for the efficient help of your office. The apartment was a lovely haven in a crazily busy Biennale opening week.
  • The service was professional and staff very helpful. We had a wonderful stay in Venice. The apartment was well located and well furnished. The landlord was incredibly gracious. We definitely enjoyed our time and will certainly use Venetian Apartments again.
  • You made everything so easy to arrange and provided all the information we needed, and I would certainly recommend Venetian Apartments to anyone looking for accommodation in Venice. I hope to have the opportunity to book through you again but in the meantime thanks again for all your help.
  • We had a wonderful stay thank you, and would not hesitate to use Venetian Apartments again in the future. Thanks again for all your patience in answering questions about the apartment before we booked. Everything worked out so well and using the water taxi was a great idea.
  • We have booked the Accademia Terrazza V 253 this morning. We are very excited about the apartment and look forward to our trip. I would like to thank you, personally, for the speed and efficiency with which you have answered all of our emails thus far.
  • Just to say we had an excellent break in Venice and the accommodation was most satisfactory. Altogether we were delighted with your service and all the arrangements went exactly to plan. The apartment description was accurate and honest - and it was a wonderfully peaceful and un-touristy location.
  • We shall certainly be in touch with you again if our advancing years (we are both in our mid-80s) allow us to venture to Venice again. If not, we shall have the memory of a wonderful nostalgic return to treasure. So thank you for your truly professional part in it.
    S. & B.R.
  • Thank you very much for organising the change for us so promptly. This reminds us why we keep coming back to Venetian Apartments (this is our 6th time). Terrific service.
    C. & S.
  • A huge thank you to you all and your water taxi service; we would recommend you any time.
  • ...I would also like to compliment you on the flawless organisation, from the first enquiry, over the booking, to the arrangement for the water taxi (Massimo was indeed waiting as promised), and finally the reception at the apartment by your representative, who was very helpful throughout; not only did it all work like clockwork, but it was "service with a smile".
  • We have recently returned from our stay in Venice and wish to thank you all for your efficiency and general handling of our booking. ... It was your extremely professional website plus your ability to speak to customers on the telephone which persuaded us to make an online booking.
  • I would thoroughly recommend your company (and have been all day at work!). Will be in touch for the return trip as soon as possible.
  • This is the second time we've used Venetian Apartments, and both times we have been very pleased with the efficiency of the service, and the quality of the apartments.
  • Many thanks to you and your colleagues for the help you gave us along the way. Nobody does it better!
  • Thank you so much for your marvellous efficiency and kindness.
  • We would like to say how impressed we are with the way in which you have dealt with our booking - not only the speed and efficiency of your responses, but also your co-operation with our requests has been second to none - so very many thanks.
    A. & D.F
  • Thanks so much again for your patience and efficiency- you really are the best agency we have dealt with for our holidays!
  • I would just like to tell you that we had a very pleasant stay in your wonderful apartment with terraces. The reception by your representative was extraordinarily friendly. We hope to be back soon and will recommend your services to all potential Venice travellers that we will come across.
  • We have had a great time in Venice, can you send our thanks to everyone involved and let the owners of the apartment know that they are very lucky to live in such a beautiful city. Thank you also for all your help to make it a pain free and relaxing holiday.
  • The properties you represent are the most beautiful we have seen; your Web site is a dream to navigate, and we appreciate your responsiveness to us.
  • We had a great holiday in Venice and can thoroughly recommend your company.
  • We are now (sadly) back in Toronto after a fabulous 3 weeks in Italy. What a great country. You are so lucky to be so connected to it. Many thanks for all your help setting up our excellent stay in Venice. You and your company were most helpful in making all the arrangements. We very much hope to be able to return in the near future.
  • ...There is no doubt we'll be back and will use your service again. We hope to stay in the same place, it was perfect. Thanks for everything.
  • From the service I have received from you to date, I have to say that Venetian Apartments is still as efficient, and the staff as friendly and helpful as was the case when I last rented an apartment through you some years ago. Everything worked absolutely perfectly then, from start to finish, and I am sure it will be just the same again this time.
  • We had a lovely stay in Venice again this year. Just wanted to say thank you-everything went very smoothly with all of our arrangements for water taxis etc and your representative was great.
  • Thank you so much for everything - your company is incredible.
  • We had a wonderful time in your lovely apartment. The location was so convenient and the keyholder filled us in on where all the local resources were. Such a lovely and helpful young woman, we really enjoyed meeting her... Everything was a delight! Thank you so much for everything. Be assured I will be recommending you at every chance.
  • Your help in this has been absolutely brilliant and invaluable. I will be more than happy to recommend your services to my friends and family in the future.
  • A quick thank you for the service you provided for us for the apartment rental for our honeymoon in Venice. Everything concerning our booking went very smoothly and it was great to feel at ease that there weren't going to be any problems. Your website was really good for choosing the apartment and your personal responses to our questions were most helpful...
  • Thank you so much for your excellent service and we look forward to booking our next trip to Venice through you.
  • I just wanted to say thank you for all the help given to me by you and your colleagues. You were most efficient and I have no hesitation in recommending you to others. The holiday was superb. The spacious apartment (v238 Zattere Terrazza) was well-equipped and the views must surely be some of the best in Venice!
  • We departed Venice yesterday after a delightful stay in Venice. Flat v244 was fabulous for us. It truly enhanced our time in the serene city. The local contact was wonderful. She was very helpful, especially when we had an issue with the power (our fault!). So, please pass along our thanks to her for helping the puzzled Americans navigate life in Venice!
  • Venice Apartments' very professional service. I also appreciate the fact that you so promptly respond to all enquiries. A big Thank You to all. 
  • We are now finally all back in Montreal and I am writing to let you know that we had a wonderful time in Venice and enjoyed staying in the Campo Arsenale apartments. I would personally like to take the time to thank-you and your team for all your help and great great service. We will definitely be calling you again in two years for next Biennale di Venezia.
  • We look forward to going to Venice for a third time with Venetian Apartments sometime in the near future (it must be a family thing as I understand my parents have just booked their second stay in one of your apartments for May!)...
    S.K. & P
  • Just a short note to say how impressed we both were the quality of this apartment, the help we got on the Saturday of arrival from your emergency helpline in London, and by the courteous and helpful housekeeper. Many thanks - we will be using your services again next year.
    P.A. &J.
  • Thank you Venetian Apartments for making our stay so special. We shall definitely use you again.
  • Many thanks for all your help and further thanks for being very professional and efficient.
  • We adore Venice and make a point of going at least once every year. Hitherto we have always stayed in hotels but now that we have enjoyed the additional freedom and flexibility of leasing an apartment we are determined to repeat the experience next year. We have been so pleased with your company that we would definitely like to rent another of your properties!
    L. & R.P
  • Thank you for recommending such a lovely apartment. The position was perfect and it was beautifully clean and comfortable. We also really enjoyed using the roof terrace. Many thanks also for the helpful and pleasant service when making our booking.
  • Thank you for letting me know that the security deposit had been returned. We have found our communications with your office helpful and easy and would certainly come to you again.
  • Thank you to your very friendly and helpful staff. We look forward to renting with you again, and would certainly recommend your company.
  • Venetian Apartments staff (Jo) very helpful and efficient. Website excellent and makes all apartments look very tempting!!!!!
  • I want to tell you that dealing with you and your agency has been a real pleasure. I've done rentals before and this is the most efficient, helpful , etc...
  • Once again thank you for coming back quickly. I have always found you very efficient and friendly.
  • We'd like to thank the staff in the office who handled all correspondence prior to our trip in a very friendly and professional manner.
  • ... thanks to you for making the arrangements easy and giving us a good start to the holiday.
  • It was a very pleasant stay in Venice due to the outstanding work of Venetian Apartments and their agent in Venice.
  • You were all so helpful over details which cropped up before we went and I was most impressed by how well Joanna and Esther knew the apartment and the area. Thank you all so much, and if we have other friends wanting to do this I shall certainly put them in touch with you.
  • I would like to congratulate yourself and Venetian Apartments on your excellent organisation and wonderful flat... We had a fantastic time and will be using yourselves and going to Venice again!
  • ...Your representative was most efficient and helpful, Laguna Taxis did their bit, so generally all went perfectly.
  • Thank you - your service was excellent.
  • Thank you for all of your help and information leading up to our trip. I will not hesitate to use your agency again and will recommend it highly to friends.
  • Once again, you have gone way beyond the call of duty and I will have no hesitation in recommending you and Venetian Apartments to friends and family.
  • Many thanks again for your help and great organisation.
  • We had a good journey back and had thoroughly enjoyed our stay in Venice and particularly in the apartment. We also thought it might be worth mentioning that we found the information pack very useful and it helped us make the most of our time there. Thank you very much for all your help, we will certainly recommend Venetian Apartments to our friends.
  • ...The flat was exactly as advertised and your service worked flawlessly...
  • I’ve just received all the information packs and financial statement etc re the apartment. How impressive with all that information!!!
  • ...The service has been excellent, we were met by the owner and everything worked out very well.
  • Many thanks to taxi and water taxi who were at the airport for us even though the BA flight was 2 hours late which made it quite a long day and meant we missed a visit to the Coop that evening! Fortunately the keyholder also was there to open up the flat for us following a couple of phone calls to her en route to say we were getting ever later - all thanks to BA!
  • ...We are grateful for the information provided in your info pack and also on your website that helped both our arrival and our stay. We therefore greatly enjoyed our second visit to Venice and, as before, we will certainly recommend you to our friends and indeed any others who might also be interested in renting in this beautiful city.
  • Joanna has been lovely to work with. Venetian Apartments is wonderful and I would recommend you spread the word about her. I am sure we are going to love this apartment.
  • I just want to thank you folks for all of the wonderful things that you did for us for our stay in Venice this summer. You couldn't have done a better job if you tried...
  • ...Most impressed by your service and would certainly recommend your company to others. Hope we are able to use you again ourselves. Many thanks for all your assistance.
  • ...I also thought that you have been so helpful and all your organisation worked beautifully. So a huge thank you for a lovely holiday.
  • Your local representatives made the arrival and departure totally hassle free and the water taxi is definitely the best transfer option from the airport; thank you very much for arranging it.
  • We thoroughly enjoyed our stay in Venice in December and thank you for arranging it. Thanks again for your efficient and graceful handling.
  • Traveling can be a gamble these days. We experienced flight cancellations and baggage not arriving with us in Venice. You can imagine that we were wondering what else would go wrong so far from home. In the end, the arrangements we made through you worked beautifully. Thanks for everything!
  • Just a quick line to say we had another great time in Venice. All your arrangements made on our behalf, i.e. water taxis, all went to plan (but don't they always)...
  • Hopefully we will soon plan our fifth holiday with Venetian Apartments.
  • Thanks again. Sure everyone says it but you're a star! So efficient.
    P. & A.P
  • Waiting for my flight home from Gatwick to Edinburgh and just thought I'd say thanks for all your help. We had a wonderful week in Venice and the apartment was excellent. I will not hesitate to come back to you in the future. First class service!!!!!
  • Just wanted to let you know we returned home from Venice and loved the apartment. It was everything your add promised and the location was great. The owner even had to make 2 trips to meet us, since our arrival in Venice one was delayed. As I stated in previous e-mails, you were great to deal with, and very responsive to our needs and questions. We were incredibly satisfied with your services.
  • We were, again, impressed with the simplicity of booking and thank Joanna for all her help and advice. We thank you for all your help and with a treasure trove of happy memories of this year's holiday we are already making plans for 2002.
  • Thanks again for your quite superb service - an 8:20am reply to an e-mail sent at 10:30pm the previous night is most impressive.
  • ...The information that you provided along with the help of the apartment owner made for the best vacation that our family has ever had. We truly felt that we had a home away from home. Thank you again for having established such a complete holiday/apartment service. We have already highly recommended your agency to many of our friends.
  • As you will see from your survey you were recommend to us by a friend, and the recommendation was excellent.
  • Booking, arrival and departure were all completely painless, and the owner was helpfulness itself - and our sincere thanks to everyone for a lovely time.
  • Thanking you for your excellent and rapid response re the booking and looking forward to another wonderful Venetian break with you in v227 Judeca Nova Penthouse.
  • Just a quick message to let you you we had a truly fantastic time in Venice, the apartment was exactly as described, we have already recommended your company to several of our friends!
  • ...Our fourth time with Venetian Apartments (but the first by ourselves) and we'll be back again...
    C. & S.M
  • We would like to thank you for all your work which made our holiday a great success. The apartment was superb and just right for the family, we did not want to leave. Your representative did a great job too so many thanks again.
    G. & C.G

Venetian Apartments - now in our 27th year! - offers the most beautiful collection of holiday apartments to let in Venice, hand picked and carefully prepared, with personal property managers and 24/7 support. We have a wide range of apartments, from hideaway pied-à-terres to spacious family properties and elegant palazzos on the Grand Canal. The personal touch, from initial enquiry through to relaxing on your own terrace...

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